Contact
Book a repair, call, or send a message about your Bosch appliance — we’ll confirm an appointment and give you a clear estimate before any work begins.
Contact & business details
Reach us the way that suits you. Here’s everything you need to get in touch and know what to expect.
Get in touch
Have a Bosch appliance that is acting up? Send us a few details about the model and symptom and we will help you schedule a visit. Prefer to talk it through? Give us a call during business hours and we will point you in the right direction.
Use the booking form to request a repair. For general questions, email or phone works well — we typically reply the same business day.
Service areas
We currently serve the Miami, New York, Houston, Los Angeles and San Diego metro areas. If you are just outside one of these regions, contact us with your ZIP code and we will confirm whether we can help.
Independent service disclosure: Repair Factory is an independent appliance repair service. We are not affiliated with, authorized by, or endorsed by BSH Home Appliances or the Bosch brand. All manufacturer names, logos and model numbers are used for identification and compatibility reference only.
Request your repair
Fields marked with * are required. We’ll confirm your appointment window by phone or email.
Answers before you ask
A few of the questions we hear most from new customers.
No. We are an independent appliance repair service that specializes in Bosch appliances. We are not affiliated with, authorized by, or endorsed by the manufacturer. We use manufacturer and model references only for identification and compatibility.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Depending on model-specific availability, we use original manufacturer parts or quality compatible equivalents. We confirm the parts option with you before installation.
Completed repairs are covered by a workmanship warranty where applicable. Specific terms, duration and exclusions are shared with your estimate.
We currently serve the Miami, New York, Houston, Los Angeles and San Diego metro areas. Contact us with your ZIP code to confirm coverage for your address.